Prices are listed by item number and are subject to change without notice. Please call for pricing.
MINIMUM ORDER REQUIREMENT
$500.00 Initial order. NO minimums on reorders.
All orders are accepted on a PREPAID or CREDIT CARD basis only. Prepaid orders require a check or credit card payment prior to shipping.
Credit card orders must have the account name, account number, billing address, and expiration date.
On all custom orders, payment will be charged in full when the order processed.
We do not stock items. All items are made per order. Please allow 4-6 weeks from the date of an order to be completed, depending on the time of year sometimes longer.
Order acknowledgments are provided upon the customer's request at the time order has been placed.
Most orders ship via FED EX. Larger and volume orders ship via COMMON CARRIER.
We reserve the right to select the carrier of our choice, and if customer elects to use their own carrier they agree to assume responsibility for any and all transportation charges.
All LTL shipping and handling charges from our dock are PREPAID.
All shipments are packed very carefully using standard approved packing methods.
Residential delivery and commercial non-dock and or special handling by an LTL carrier will incur additional charges.
Upon receipt of your shipment please count the number of pieces/skids and cartons against the quantity on the delivery documents. Shrink wrap should be intact with no visible damages when orders arrive on skids.
The carrier will not allow inspection of a shipment received with NO visible damages.
Please note with the carrier any type of damages, shortage, or if shrink wrap was not intact to help facilitate claims. Please report all concealed damages within 48 hours of receiving the shipment to avoid denial of claims.
We will require a completed claim form along with images of damages. This info can be submitted to email@example.com.
PLEASE NOTE if not signed for shortages and damages with description Kristine Daniels reserves the right to refuse responsibility. Please ensure your receiving facility is aware of these guidelines
NO returns on damaged merchandise will be accepted without Return Authorization approval issued by our Customer Service Department.
Any returns other than shipping damages or manufactures defect are subject to a 25% restocking fee, plus shipping and handling charges both ways.
All merchandise must be returned in the original condition for credit.
NO RETURNS ON CUSTOM ORDERS.